Please inspect items immediately when received. Read conditions below carefully before inquiring about returns and exchanges.

Returns:

  • All returns are subject to 20% re-stocking fee. The restocking fee covers the cost of our order processing and restocking process. If you wish to retain store credit, the restocking fee may be waived. Please email us for details. 
  • Items you wish to return MUST be approved prior to your return. Contact us for a RMA# (Return Merchandise Authorization) and specify your reason for return. All return inquires must be sent to us within 5 days of receiving your order. 
  • Returned items must be in brand new condition in original packaging.
  • Shipping, handling, and transaction fees are non-refundable as the carrier already used up its resources and paid their employees. 
  • You are responsible for return shipping charges.

Exchanges:

  • Please contact us if inquiring about an exchange. 
  • Exchanges are subject to second shipping charges unless there was a mistake on the order. If a mistake was made by Auto Records, we will provide a return shipping label for you to use to make the exchange.